Polaris - Questions & Answers (FAQ) (e04)

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Sunday, February 27, 2022

Jan Trnka, Polaris-Team

On this page you will find frequently asked questions and answers.

Help other Rotarians and Rotaracters build up know how around Polaris. Create topics which can be used by other clubs. Let other members make benefit of your experience.

Your contribution to this F&Q must fulfill the following requirements:

  • Your contribution must be relevant to all clubs
  • Your contribution must be available in all 4 languages (D/F/I/E)
    (Use the translation service of DeepL or Google)
  • Your contribution may have maximum one attached document per language

Please send your contributions to: jan.trnka@rotary.ch

The complete list of frequently asked questions and answers can be found here: https://polaris.rotary.ch/en/content/various



Categories :

Access

Polaris - first steps
Polaris as App on your smartphone
2-factor authentication for administrators

Membership and member data

Who are members, guests, visitors, prospects, etc. ?
Functions, roles and rights in the units
Attendance and presence
Member transfer between clubs
The Rotary clubs of CH/FL - Yearbook
Data exchange with Rotary International

Contents & documents & images

Event life cycle
Locations and schedules
Promotion and publication rules for slider and carousel
What do you have to consider when publishing images?
What should I bear in mind when uploading files and images?
Cropping and centering images for the slider, the carousel and the listview?
Practical guidance for data protection
How do the Content blocks work?
Working with documents, folders and archive
Tables in Polaris

E-mails & Newsletters

Communication options of a member
Why don't all members receive the e-mails and newsletters?
Why forwarding of Polaris E-mails and Newsletters does not work
Who is the sender of the emails and newsletters and how can I change it?

Various

Search functions
How to manage the accounting of events and members
How is Polaris Support organised?
Where can I check the availability of the Polaris systems?